OKBK Privacy Policy — Protecting Your Data How Vigilant We Are

1Introduction — Why This Policy Exists

OKBK believes that every user's privacy is a fundamental right. When using an online platform, you share various types of information — your name, phone number, payment details. You have the right to know how that information is stored and managed.

OKBK's privacy policy on this page is written entirely in plain English so every user can understand it easily. We have cut through the legal complexity to explain clearly what data we collect, why we collect it, and how you can control it.

This privacy policy has been developed in line with international data protection standards. Using the platform constitutes acceptance of this policy. However, our intention is for this to be a foundation of mutual trust, not merely a formality.

2What Types of Data Are Collected?

OKBK collects two types of data — information you provide directly, and data generated automatically as you use the platform.

Information required at registration: full name, date of birth, phone number, email address, and national ID or passport number. These details are needed for KYC verification — your account cannot be fully verified without them.

Your mobile banking number is saved as payment information, but your full account details are never stored. Credit or debit card information is not held on OKBK's servers — it is processed directly by the payment gateway.

3How is your information collected?

OKBK collects information through three main methods. First, direct form submission — details you provide yourself during registration, KYC verification, or when contacting support. Second, automatic collection — when you use the platform, cookies and log files record device information and activity. Third, payment transactions — when you make a deposit or withdrawal, your payment gateway sends us the relevant transaction details.

Automatically collected information includes your IP address, browser type and version, operating system, time spent on the platform, and time spent on individual pages. This data does not directly identify you, but it helps us improve our service quality and detect fraud.

• Information submitted through registration and KYC forms is collected directly.
• Browser and device information is logged automatically.
• Records of live chat and email conversations are maintained.
• Payment details are processed through the gateway and are not stored directly.
• If you participate in a promotion or survey, the information you provide may also be stored.

4How Is Collected Data Used?

Your data held by OKBK is used solely to operate the platform and improve your experience. It is never shared with third parties for advertising or any commercial purpose.

Your name and contact details are used to manage your account. Your phone number and email are used to send notifications when a bonus is added or a withdrawal is confirmed. Your IP address and device information are used for security purposes — to detect suspicious login activity. Your betting history is used for responsible gaming tools, such as sending alerts when unusual betting patterns are detected.

OKBK never sells your data. This is not just a written statement — our business model has no place for data sales. OKBK's revenue comes from gaming services, not from user data.

• For account creation and management.
• For payment processing and verification.
• To send relevant bonuses and offers (subject to your consent).
• To prevent fraud and unauthorized activity.
• To manage responsible gaming features.
• To meet legal and regulatory obligations.

5When and With Whom May Your Data Be Shared?

OKBK does not sell or transfer your information to any advertising company or data broker. However, there are a limited number of situations where information may be shared — and the reason for each is explained below.

Payment gateways: Your payment information is sent to bKash, Nagad, or Rocket's servers to process deposits and withdrawals. This is solely for transaction purposes — these providers operate under their own privacy policies. KYC partners: A trusted third-party KYC service may be used for identity verification; however, these partners are required to uphold the same privacy standards as OKBK.

Legal obligations: OKBK may be required to disclose data under a court order or at the request of a regulatory authority — the same obligation that applies to any legitimate business. In such cases, only the specific information requested is provided.

• To mobile banking providers for payment processing.
• To trusted partners engaged for KYC verification.
• To government authorities in compliance with legal orders.
• Never to advertising companies or data brokers.

6What Security Measures Does OKBK Have in Place?

OKBK's security measures are not just written promises — they are technically implemented. Here is a detailed breakdown of how your data is protected.

All data transmissions are secured with 256-bit SSL/TLS encryption — the same standard used by the world's leading banks. If you see "https" and a padlock icon in your browser's address bar, your connection is secure. Sensitive data stored in our database is also encrypted separately.

OKBK's servers run security checks every minute. Any unusual activity — such as simultaneous login attempts from multiple countries — is detected immediately, triggering an automatic temporary account suspension and a notification to you.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Sensitive information is stored separately with encryption in the database.
• Automated security monitoring is active 24/7.
• Accounts are automatically suspended upon suspicious login attempts.
• Regular third-party security audits.
• Two-factor authentication (2FA) is supported.

7Cookies & Tracking Technologies

The OKBK website and app use cookies — small text files stored in your browser. They remember your login status, save your language preference, and help improve the overall platform experience.

OKBK uses two types of cookies. Essential cookies: these are required for the platform to function. Disabling them will prevent the website from working correctly — for example, you will not stay logged in. Analytical cookies: these help us understand which pages are visited most and where issues occur. They do not identify you personally.

You can block or delete cookies through your browser settings. Please note that disabling essential cookies may prevent some features of OKBK from functioning properly. In most browsers, cookie controls can be found under Settings > Privacy or Preferences.

8Your Data Rights

You have several important rights regarding the data OKBK holds about you. To exercise any of these rights, contact support — requests are typically processed within 72 hours.

9How long is data retained?

All data is stored on OKBK's servers for as long as your account remains active. Even after an account is closed, certain information may be retained for a specified period — primarily due to legal and regulatory obligations.

Transaction records are generally kept for 5 to 7 years in accordance with international financial regulations. KYC documents are retained for up to 3 years after account closure following verification. Personal contact details such as your name and phone number — if you request deletion after closing your account, as much as possible will be removed beyond what is required by legal obligations.

Chat logs and support conversations are generally retained for 6 months to 1 year. These records are used for dispute resolution and service quality improvement.

10Protection of Minors' Data

OKBK strictly prohibits registration by anyone under 18. Age is verified during the KYC process by checking date of birth and identity documents. If a minor creates an account using false information, the account is permanently closed and no data is retained.

If a parent or guardian discovers their child is using OKBK, please contact support immediately. The account will be closed and all associated data will be deleted.

11Privacy Policy Updates

OKBK updates this policy as needed. For any significant changes, registered users will be notified by email at least 7 days in advance. The "Last Updated" date at the top of the page is always kept current so you can see when changes were made.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. If you object to any changes, please contact support or submit a request to close your account.